support
 
Welcome!
Technical Documents
 
 

Technical Support

Each Net Integrator server includes initial installation and set up assistance.  For a small fee, Smart Technology Enablers, Inc. will perform these tasks for you.

You can reach technical support via telephone toll free at:
(805) 649-6660 from 9am to 5pm PST.
 

You can also email your support questions to nisupport@enablers.com.

Warranty PLUS!

Extending Warranty PLUS! is the easiest way to ensure that the operating system on your Net Integrator Server stays current, the best way to alleviate concerns about hardware failures, and the most cost-effective way to ensure high-availability for all of Net Integrator's web-hosted services.
  • To extend Warranty PLUS! for an additional one-year (two-years total) the price is $699US. If you purchase the one-year Warranty PLUS! extension at the same time you purchase your Net Integrator server, we will reduce this price to $499US. You save $200US!

  • To extend Warranty PLUS! for an additional two-years (three-years total) the price is $999US. If you purchase the two-year Warranty PLUS! extension at the same time you purchase your Net Integrator server, we will reduce this price to $799US. You save $200US!

To extend Warranty PLUS!, please contact Smart Technology Enablers, Inc.

(Please have your credit card and Net Integrator software serial numbers ready. The Net Integrator software serial number can be obtained from the "Software Update" section of the Net Integrator's web-based administrator interface.)

Additional Technical Support

For additional how to/usability phone or e-mail requests the cost is $49US per half hour incident (minimum one half hour).